Terms and conditions › Zolline

Zolline.com online shop terms and conditions

Admission

The www.zolline.com online shop cares about consumer rights. The consumer may not waive the rights conferred to them in the Consumer Rights Act. Contract provisions less favourable to the consumer than the provisions of the Consumer Rights Act are void and null and the provisions of the Consumer Rights Act are applicable in lieu of them. That is why the provisions hereof are not intended to exclude or limit any consumer rights attributed to them under any mandatory provisions of law and any possible doubts should be interpreted to the benefit of the consumer. In case of a possible discrepancy between the provisions hereof and the abovementioned provisions of law, the provisions of law prevail and should be applied.

1. General provisions

1.1

The Online Shop available at the Internet address www.zolline.com is run by MARCIN WESOŁOWSKI, running business activity under the name CONCEPT JEWELRY MARCIN WESOŁOWSKI, entered in the Business Activity Central Register and Information Record of the Republic of Poland, kept by the minister in charge of the economy, with its principal place of business and delivery address: ul. Ludowa 4, 80-279 Gdańsk, NIP taxpayer’s number 5831169170, REGON statistical number 191861969, e-mail address: cpt@cptjewelry.com.

 1.2

These Terms and Conditions are addressed both at consumers and entrepreneurs using the Online Shop (except for point 9 of the Terms and Conditions, which is addressed solely at entrepreneurs).

 1.3

The Administrator of personal data processed in connection with the performance of the provisions hereof is the Service Provider. Personal data is processed with the purposes, to the extent and based on the principles defined in the privacy policy published on the Online Shop websites. Providing personal data is voluntary. Each person, whose personal data is processed by the Service Provider, has the right to inspect the data and to update and amend it.

 1.4

Definitions:

1.4.1 WORKING DAY – one day from Monday to Friday except bank holidays.

1.4.2 REGISTRATION FORM – a form available at the Online Shop allowing to set up an Account.

1.4.3 ORDER FORM – an Electronic Service, an interactive form available at the Online Shop allowing to place an Order, particularly through adding Products to the electronic basket and defining the Sale Contract conditions, including the delivery and payment method.

1.4.4 CLIENT – (1) an individual having full legal capacity and in cases stipulated by mandatory provisions of law also an individual having limited legal capacity; (2) legal entity; or (3) an organisational unit without legal personality, to which an act grants legal capacity; - which has concluded or intends to conclude a Sale Contract with the Trader.

1.4.5 CIVIL CODE – the Civil Code Act of April, 23rd 1964 (Journal of Laws of the Republic of Poland of 1964, no 16. item 93, as amended).

1.4.6 ACCOUNT - an Electronic Service, a set of resources in the IT system of the Service Provider, marked with an individual name (login) and password given by the Service User, in which data provided by the Service User and information about orders they place in the Online Shop are collected.

1.4.7 NEWSLETTER – an Electronic Service, an electronic distribution service provided by the Service Provider by e-mail, allowing all the Service Users using it to receive automatically from the Service Provider the periodical contents of new editions of the newsletter with information about Products, new products and promotions at the Online Shop.

1.4.8 PRODUCT - a chattel available at the Online Shop constituting the subject of a Sale Contract between a Client and the Trader.

1.4.9 TERMS AND CONDITIONS - these Online Shop Terms and Conditions.

1.4.10 ONLINE SHOP - the Service Provider’s online shop available at the Internet address: www.zolline.com.

1.4.11 TRADER, SERVICE PROVIDER - MARCIN WESOŁOWSKI, running a business activity under the name CONCEPT JEWELRY MARCIN WESOŁOWSKI, entered in the Business Activity Central Register and Information Record of the Republic of Poland, kept by the minister in charge of the economy, with its principal place of business and delivery address: ul. Ludowa 4, 80-279 Gdańsk, NIP taxpayer’s number 5831169170, REGON statistical number 191861969, e-mail address: cpt@cptjewelry.com

1.4.12 SALE CONTRACT- a sale contract of a Product being concluded or concluded between a Client and the Trader by means of the Online Shop.

1.4.13 ELECTRONIC SERVICE - a service provided electronically by the Service Provider to the Service User by means of the Online Shop.

1.4.14 SERVICE USER – (1) an individual having full legal capacity and in cases stipulated by mandatory provisions of law also an individual having limited legal capacity; (2) legal entity; or (3) an organisational unit without legal personality, to which an act grants legal capacity; - which has used or intends to use an Electronic Service.

1.4.15 CONSUMER RIGHTS ACT, the ACT - the act of May, 30th 3014 about Consumer Rights (Journal of Laws of the Republic of Poland of 2014, item 827 as amended.)

1.4.16 ORDER - a declaration of will of a Client made by means of an Order Form and aimed directly at concluding a Product Sale Contract with the Trader.

 

2. Electronic Services at the Online Shop

2.1

The following Electronic Services are available at the Online Shop: Account, Order Form and Newsletter.

2.1.1 Account - using an Account is possible after joint performance of three subsequent steps by the Service User - (1) filling in the Registration Form, (2) clicking the field ‘Set up an account’ and (3) confirming the will to create an account by clicking the confirmation link sent automatically to the e-mail address provided. The Registration Form requires the providing to the Service Provider by the Service User of the following data: name and surname / company name, address (street, apartment / house number, post code, city, country), e-mail address, contact telephone number and a password. In case of Service Users not being consumers it is also necessary to provide the company name and NIP taxpayer’s number.

2.1.1.1 The Account Electronic Service is provided free of charge for an indefinite period of time. The Service User may, at any time and without giving a reason, delete the Account (resign from the Account) by sending a respective request to the Service Provider, particularly by e-mail to the address: cpt@cptjewelry.com or in writing to the address: ul. Ludowa 4, 80-279 Gdańsk.

2.1.2 Order Form - using an Order Form starts at the moment the Customer adds the first Product to the electronic basket at the Online Shop. Placing an Order takes place after the joint performance by the Client of two subsequent steps - (1) filling in the Order Form and (2) clicking the field ‘Confirm buying’ at the Online Shop website - until this moment it is possible for the Customer to modify the data entered themselves (to do this please follow the displayed messages and information available at the Online Shop website). The Registration Form requires the providing by the Customer of the following data concerning the Customer: name and surname / company name, address (street, apartment / house number, post code, city, country), e-mail address, contact telephone number and data concerning the Sale Contract: Product/s, amount of the Product/s, Product delivery address and method, payment method. In case of Customers not being consumers it is also necessary to provide the company name and NIP taxpayer’s number.

2.1.2.1 The Order Form Electronic Service is provided free of charge has a one-of nature and ends the moment and Order is placed by means of it by the Service User.

2.1.3 Newsletter – it is possible to subscribe the Newsletter by marking the proper checkbox while setting up an Account - the Service User is signed up for the Newsletter at the moment the Account is set up.

2.1.3.1 The Newsletter Electronic Service is provided free of charge for an indefinite period of time. The Service User may, at any time and without giving a reason, unsubscribe from the Newsletter (resign from the Newsletter) by sending a respective request to the Service Provider, particularly by e-mail to the address: cpt@cptjewelry.com or in writing to the address: ul. Ludowa 4, 80-279 Gdańsk.

2.2

Technical requirements necessary to cooperate with the IT system used by the Service Provider: (1) a computer, laptop or another multimedia device with Internet access; (2) e-mail access; (3) web browser: Mozilla Firefox version 17.0 or higher or Internet Explorer version 10.0 or higher, Opera version 12.0 or higher, Google Chrome version 23.0. or higher, Safari version 5.0 or higher; (4) recommended minimum screen resolution: 1024x768; (5) enable saving cookies and Java Script support in the web browser.

2.3

The Service User is obliged to use the Online Shop in a lawful manner and following good practices, taking into account respecting personal interests and copyrights as well as intellectual property rights of the Service Provider and any third parties. The Service User is obliged to provide correct data. It is forbidden for the Service User to provide unlawful contents.

2.4

Complaint proceeding procedure:


2.4.1 Complaints associated with providing Electronic Services by the Service Provider and other complaints associated with the operation of the Online Shop (except for the Product complaint procedure, indicated in point 6 hereof) may be made by the Service User for example:

2.4.2 in writing to the address: ul. Ludowa 4, 80-279 Gdańsk;

2.4.3 electronically by e-mail to the address: cpt@cptjewelry.com;

2.4.4 It is recommended that the Service user provides the following in the complaint description: (1) information and circumstances concerning the subject of the complaint, particularly type and date of the defect; (2) the Service Users claim; and (3) contact data of the person filing the claim - to facilitate and speed up the processing of the complaint by the Service Provider. The requirements given in the previous sentence have solely the form of a recommendation and do not influence the effectiveness of complaints filed without following the recommended complaint description.

2.4.5 The Service Provider’s reply to a complaint is provided immediately, no later than within 14 calendar days of filing the complaint.
.

3. Terms and Conditions of Concluding a Sale Contract

3.1

The concluding of a Sale Contract between a Customer and the Trader takes place after the prior placing of an Order by the Customer by means of an Order Form at the Online Shop, pursuant to point 2.1.2 hereof.

3.2

The Product price presented at the Online Shop website is given in Polish zlotys and includes taxes. Information about the total price including taxes of the Product constituting the subject of the Order, as well as the delivery costs (including charges for transport, delivery and postage services) and other costs, and should the determining of the amount of such fees be impossible - about the obligation to pay them, is provided to the Customer at the Online Shop websites during placing and Order, including also the moment the Customer expresses their will to conclude a Sale Contract.

3.3

Procedure of concluding a Sale Contract at the Online Shop by means of an Order Form.

3.3.1 The concluding of a Sale Contract between a Customer and the Trader takes place after the prior placing of an Order by the Customer pursuant to point 2.1.2 hereof.

3.3.2 After placing the Order, the Trader immediately confirms its reception and at the same time accepts the Order for completion. The confirmation of receiving the Order and accepting it for completion takes place by sending by the Trader of a proper e-mail message to the Client to the e-mail address provided while placing the Order, containing at least a statement of the Trader about receiving the Order and accepting it for completion and confirmation of concluding the Sale Contract. At the moment the Customer receives the abovementioned e-mail message, the Sale Contract is concluded between the Customer and the Trader.

3.4

The recording, securing and making available to the Client of the contents of the concluded Sale Contract takes place through (1) making these Terms and Conditions available at the Online Shop website and (2) sending the Customer the e-mail message mentioned in point 3.3.2. hereof. The contents of the Sale Contract are additionally recorded and secured in the IT system of the Trader’s Online Shop.

 

4. Means and terms of payments for products

4.1

The Trader makes the following methods of payment under the Sale Contract available to the Customer:

4.1.1 Payment on delivery upon reception of the consignment.

4.1.2 Cash payment upon personal pickup.

4.1.3 Payment by money transfer to the Trader’s bank account.

4.1.4 Electronic payments by means of the PayPal.com service (the service belongs to PayPal (Europe) S.à r.l. & Cie, S.C.A., 5. floors 22–24 Boulevard Royal, L-2449, Luxembourg) – the possible up to date payment methods are defined at the website: http://www.paypal.pl.

4.1.5 Electronic payments and card payments by means of the PayU.pl service – the possible up to date payment methods are defined at the Online Shop website upon placing an Order as well as at the http://www.payu.pl website.

4.1.5.1 Settlements of electronic payment and card payment transactions are performed, in accordance with the Customer’s selection, via the PayU.pl service. The processing of electronic and card payments is provided by:

4.1.5.1.1 Payu.pl - the PayU S.A. company with its registered office in Poznań (registered office address: ul. Grunwaldzka 182, 60-166 Poznań), entered in the Register of Entrepreneurs of the National Court Register under the the number 0000274399, registry documents kept by the District Court Poznań – Nowe Miasto and Wilda in Poznań, share capital PLN 4,000,000 fully paid up, NIP: 779-23-08-495.

4.2

Payment term:

4.2.1 Should the Customer select cash payment upon personal pickup, payment by bank transfer, electronic payments or card payments, the Customer shall be obliged to make the payment within 7 calendar days of concluding the Sale Contract.

4.2.2 Should the Customer select payment on delivery upon reception of the consignment, the Customer shall be obliged to make the payment upon reception of the consignment.

 

5. Costs, means and time of product delivery and pickup

5.1

Product Delivery is available on the territory of the Republic of Poland.

5.2

Product Delivery to the Customer is provided against payment, unless the Sale Contract provides otherwise. The costs of Product delivery (including fees for transportation, delivery and postage services) are indicated to the Customer at the Online Shop website while placing an Order, including also the moment the Customer express their will to conclude a Sale Contract.

5.3

Personal pickup of the Product by the Customer is free of charge.

5.4

The Trader makes the following methods of Product delivery or pickup to the Customer:

5.4.1 delivery by Courier

5.4.2 delivery by Poczta Polska

5.4.3 Personal pickup (visit in workshop by prior appointment)

5.5

The term of Product delivery to the Customer is maximum 10 Working Days, unless a shorter term is given in the description of the Product or during placing the Order. In case of Products with different delivery terms, the delivery term is the longest term provided, however it shall not exceed 10 Working Days. The beginning of the term of Product delivery to the Customer is calculated as follows:

5.5.1 In case the Customer selects payment by bank transfer, electronic payments or with a card - since the day the Trader's bank account or settlement account is credited.

5.5.2 In case the Customer selects payment upon delivery - since the day the Sale Contract is concluded.

5.6

Term of Product preparation for pickup by the Customer – in case the Customer selects personal Product pickup, the Product shall be ready for pickup by the Customer within 10 Working Days, unless a shorter term is given in the description of the Product or during placing the Order. In case of Products with different preparation for pickup terms, the preparation for pickup term is the longest term provided, however it shall not exceed 10 Working Days. The Trader shall additionally inform the Customer of the Product readiness for pickup. The beginning of the term of Product preparation for pickup is calculated as follows:

5.6.1 In case the Customer selects payment by bank transfer, electronic payments or with a card - since the day the Trader's bank account or settlement account is credited.

5.6.2 In case the Customer selects cash payment upon personal pickup - since the day the Sale Contract is concluded.

 

6. Complaints concerning products

6.1

The basis and range of the Trader’s liability towards the Client in case the Product has a physical or legal defect (warranty) are defined in mandatory provisions of law, particularly in the Civil Code.
Page 5 of 8
For Sale Contracts concluded until December, 24th 2014, the basis and range of the Trader’s liability towards a Customer being a natural person, who purchases a Product with a purpose not associated with professional or business activity, for the Product’s non-compliance with the Sale Contract are defined by mandatory provisions of law, particularly the act of July, 27th 2002 on specific conditions of consumer sales and on the amendment to the Civil Code (Journal of Laws of the Republic of Poland of 2002 no 141, item 1176 as amended)

6.2

The Trader is obliged to deliver a Product free of defects to the Customer.

6.3

A complaint may be made by the Customer for example:

6.3.1 in writing to the address: ul. Ludowa 4, 80-279 Gdańsk.

6.3.2 electronically by e-mail to the address: cpt@cptjewelry.com;

6.4

It is recommended that the Customer provides in the complaint description: (1) information and circumstances concerning the complaint’s subject, particularly the kind and date of defect occurrence; (2) the demand to adapt the Product to compliance with the Sale Contract or a representation about lowering the price or withdrawal from the Sale Contract; and (3) contact data of the person lodging the complaint - to facilitate and speed up the Traders’s processing of the complaint. The requirements given in the previous sentence have solely the form of a recommendation and do not influence the effectiveness of complaints filed without following the description of a complaint.

6.5

2.4.5 The Service Provider’s reply to a complaint shall be provided immediately, no later than within 14 calendar days of filing the complaint. Should the Trader not reply within the abovementioned term, the Trader shall be deemed to recognise the complaint.

6.6

A Customer exercising warranty rights is obliged to deliver the defective Product at the Trader’s cost to the address: ul. Ludowa 4, 80-279 Gdańsk. Should the Product delivery by the Customer be excessively difficult due to the Product installation or kind, the Client shall be obliged to make the Product available to the Trader at the place where the Product is located.

 

7. Out of court ways of handling complaints and asserting claims and rules of access to these procedures

7.1

Detailed information concerning the possibility of the Customer being a consumer to use out of court ways of handling complaints and asserting claims and the principles of access to these procedures are available at the premises and at websites of poviat (city) customer ombudsmen, social organisations whose statutory areas of responsibility include consumer protection, the Voivode Inspectorates of Trade Inspection and at the following internet addresses of the Office of Competition and Consumer Protection:
http://www.uokik.gov.pl/spory_konsumenckie.php; http://www.uokik.gov.pl/sprawy_indywidualne.php and http://www.uokik.gov.pl/wazne_adresy.php.

7.2

A Customer being a consumer has the following sample possibilities of using non-judicial ways of handling complaints and asserting complaints.

7.2.1 A Customer is entitled to refer to the Permanent Consumer Arbitration Court mentioned in art. 37 of the act of December, 15th 2000 about the Trade Inspection (Journal of Laws of the Republic of Poland of 2001, no 4, item 25 as amended) with a petition to settle a dispute resulting from the concluded Sale Contract. The regulations of the organisation and operation of consumer arbitration courts are defined by the ordinance of the minister of justice of September, 25th 2001 on defining the regulations of the organisation and operation of permanent consumer arbitration courts. (Journal of Laws of the Republic of Poland of 2001, no 113, item 1214).

7.2.2 A Customer is entitled to refer to the voivode inspector of the Trade Inspection, pursuant to art. 36 of the act of December, 15th 2000 on the Trade Inspection (Journal of Laws of the Republic of Poland of 2001, no 4, item 25 as amended), with a petition to initiate mediation proceedings concerning an amicable settlement of the dispute between the Customer and the Trader. Information about the principles and procedure of mediation by the voivode inspector of Trade Inspectorate is available at the premises and at the websites of particular Voivode Inspectorates of Trade Inspection.

7.2.3 A Customer may obtain free assistance concerning the settlement of the dispute between the Consumer and the Trader also using the free assistance of the poviat (city) consumer ombudsman or a social organisation, whose statutory areas of responsibility include consumer protection (e.g. Consumers Federation, Polish Consumers Association). Advice is provided by the Consumer Federation at the toll-free consumer information number 800 007 707 and by the Polish Consumers Association at the e-mail porady@dlakonsumentow.pl

 

8. The right to withdraw from a contract (concerning sale contracts concluded since December, 25th 2014)

8.1

A Consumer, who conclude a distance contract, may resign from it within 14 calendar days without giving a reason and bearing costs, except for the costs defined in point 9.8 hereof. To meet the term it is sufficient to send a representation prior to the lapse of the term. A representation concerning the withdrawal from the Contract may be made for example:

8.1.1 in writing to the address: ul. Ludowa 4, 80-279 Gdańsk.

8.1.2 electronically by e-mail to the address: cpt@cptjewelry.com;

8.2

An example template form of withdrawal from the contract is included in attachment 2 to the Act on Consumer Rights and is additionally available at the Online Shop website in the ‘Customer support’ tab. The consumer may use the sample withdrawal form, but it is not obligatory.

8.3

The time limit for withdrawal from the contract starts:

8.3.1 for a contract, in performance of which the Trader issues a Product, being obliged to transfer its ownership (e.g. a Sale Contract) - since the taking of possession of the Product by the consumer or a third person other than the carrier indicated by the consumer, and in the case of an contract which: (1) covers multiple Products, which are delivered separately, in batches or in parts - since the taking of possession of the last Product, batch or part or (2) covers regular delivery of Products over a defined period of time - since the taking of possession of the first of the Products;

8.3.2 for the other contracts - since the day the contract is concluded.

8.4

In case of withdrawal from a distance contract the agreement is deemed not to have been concluded.

8.5

The Trader is obliged to immediately reimburse, no later than within 14 calendar days of the reception of the consumer’s representation about withdrawing from the contract, all payments made by the customer, including Product delivery costs (except for additional costs resulting from the delivery method selected by the Customer different from the cheapest ordinary delivery method available at the Internet Shop). The Trader reimburses the payment using the same payment method as the consumer used, unless the consumer explicitly agreed to another method of return not associated with any costs to them, Unless the Trader has offered to collect the goods from the consumer themselves, the Trader may withhold the reimbursement until they have received the Product back, or until the consumer has supplied evidence of having sent back the Product, whichever is the earliest.

8.6

The Consumer is obliged to immediately return the Product to the Trader or to hand it to a person authorised by the Trader for pickup within 14 calendar days of withdrawing from the contract, unless the Trader proposed to pick up the Product himself. To meet the term it is sufficient to send the Product prior to the lapse of the term. The consumer may return the Product to the address: ul. Ludowa 4, 80-279 Gdańsk.

8.7

The consumer shall be liable for the decrease of Product value resulting from using it in a manner other than necessary to learn the character, properties and functioning of the Product.

8.8

Possible costs of the consumer’s withdrawal from the contract, which the consumer is obliged to bear:

8.8.1 If the consumer selected a Product delivery method other than the cheapest ordinary delivery method available at the Online Shop, the Trader is not obliged to reimburse to the customer the additional cost born by them.

8.8.2 The consumer bears direct costs of returning the Product.

8.8.3 In case of a Product being a service, whose provision - upon an explicit request of the consumer - started prior to the end of the term of withdrawal from the contract, the consumer, who exercises the right to withdraw from the contract after making such a request, is obliged to pay for the services provided until the withdrawal from the contract. The amount of the charge is calculated proportionally to the extent of the service provided, taking into account the price or remuneration agreed in the contract. Should the price or remuneration be excessive, the basis for the calculation of the said amount is the market value of the service provided.

8.9

The right to withdraw from an contract concluded remotely is not granted to the consumer regarding contracts:

8.9.1
(1) for the provision of services where the trader has fully performed the service with the consumer’s explicit consent, and the consumer was informed before the commencement of the service that they would lose the right to withdraw from the contract upon the completion of the service by the trader;
(2) which include a price or remuneration which depends on financial market fluctuations which are beyond the trader’s control and which may occur before the time limit for withdrawal from the contract expires;
(3) where the performance consists of a non-prefabricated product, custom-made for a consumer or intended to satisfy a consumer’s individual needs;
(4) where the performance consists of goods prone to rapid decomposition or which expire rapidly;
(5) where the performance consists of goods delivered in closed packaging bearing a seal, which cannot be sent back after the packaging has been opened because of healthcare concerns or for hygienic reasons, if the packaging was opened after delivery;
(6) where the performance consists of goods which, owing to their nature, become inseparably connected to other products after delivery;
(7) where the performance consists of alcoholic drinks, the price of which was agreed upon at the moment the contract of sale was concluded, the delivery of which cannot be effected until 30 days have expired, and the value of which depends on financial market fluctuations which are beyond the Trader’s control;
(8) where the consumer explicitly requests that the Trader come to perform urgent repair or maintenance work; if the Trader provides additional services other than the ones requested by the consumer or delivers goods other than spare parts essential for the performance of the requested repair or maintenance work, the consumer shall be entitled to withdraw from the contract in relation to those additional goods and/or services;
9) where the performance consists of audio or video recordings or computer programmes delivered in closed packaging bearing a seal, if the packaging was opened after delivery;
(10) for the delivery of daily newspapers, periodicals or magazines, except for a subscription contract;
(11) concluded by means of a public auction;
(12) for accommodation services other than for residential purposes, transportation of goods, car rental, gastronomic services, leisure services, or entertainment, sport or cultural events, if the contract specifies a day or a period of provision of the service;
(13) for the delivery of digital content which is not recorded on a physical medium, where the provision of the service commences upon the consumer’s explicit consent before the time limit for withdrawal from the contract expires.

9. Provisions concerning enterpreneurs

9.1

This point hereof and its provisions concern solely Customers and Service users not being consumers.

9.2

The Trader may withdraw from a Sale Contract concluded with a Customer not being a consumer within 14 calendar days of concluding the Contract. In this case the withdrawal from the Sale Contract may take place without giving a reason and does not result in any claims of the Customer not being a consumer towards the Trader.

9.3

In case of Customers not being consumers the Trader has the right to limit the available payment methods, including also the right to require full or partial prepayment regardless of the payment method selected by the Customer and the fact of concluding the Sale Contract.

9.4

At the moment the Trader releases the Product to the carrier, the benefits and burdens associated with the Product and the risk of accidental loss of damage to the Product shall be transferred to the Customer not being a consumer. In this case the Trader shall not be liable for the loss, impairment or damage to the Product resulting from accepting the Product for transport until the release of the Product to the Customer or for a delay in the transport of the consignment.

9.5

In case of sending the Product to the Customer through a carrier, a Customer not being a consumer is obliged to check the consignment in the time and manner accepted for consignments of this kind. Should the Customer determine that the Product was impaired or damaged in transport, they shall be obliged to perform all activities necessary to ascertain the carrier’s responsibility.

9.6

Pursuant to art. 558 § 1 of the Civil Code, the Traders responsibility resulting from warranty for the Product is excluded towards a Customer not being a consumer.

9.7

In case of Service Users not being consumers the Service Provider may terminate the contract for the provision of an Electronic Service with immediate effect and without giving a reason by sending proper notice to the Customer.

9.8

The liability of the Service Provider / Trader towards a Service User / Customer not being a consumer, regardless of its legal basis is limited - both concerning a single claim and the sum of any and all claims - to the amount of the price paid and the delivery costs under the Sale Contract, however not more than one thousand zlotys. The Service Provider / Trader is liable towards the Service User / Customer not being a consumer only for typical damage foreseeable at the time of concluding the contract and bears no liability for profits lost towards a Service User / Customer not being a consumer

9.9

All disputes arising between the Trader / Service Provider and a Service User / Customer not being a consumer shall be settled by the court of local jurisdiction for the registered office of the Trader / Service Provider.


10. Final Provisions

10.1

Contracts concluded by the Online Shop are concluded in the Polish language.

10.2

Zmiana Regulaminu:

10.2.1 The Service Provider reserves the right to change the Terms and Conditions for important reasons, that is: a change of mandatory provisions of the law; a change of payment and delivery methods - to the extent in which the changes impact the execution of the provisions hereof.

10.2.2 In case of concluding contracts of a continuous character (e.g. the provision of the Account Electronic Service) hereunder, the amended Terms and Conditions shall be binding to the Service User subject to meeting the requirements defined in art. 384 and 384[1] of the Civil Code, that is that the Service User shall be properly informed about the changes and shall not terminate the contract within 14 calendar days of the notice. Should the change hereof result in the introduction of any new fees or the increasing of current fees, a Service User being a consumer is entitled to withdraw from the contract.

10.2.3 For matters not covered herein the mandatory provisions of the Polish law shall apply, particularly: The Civil Code, the Act on provision of service by electronic means of July, 18th 2002 (Journal of Laws of the Republic of Poland of 2002 no 144 item 1204 as amended); for Sale Contracts concluded until December, 24th 2014 with Customers being consumers - the provisions of the act on the protection of certain consumer rights and the liability for damage caused by a hazardous product of March, 2nd 2000 (Journal of Laws of the Republic of Poland of 2000 no 22 item 271 as amended) and the act on particular conditions of consumer trade and amending the Civil Code of July, 27th 2002 (Journal of Laws of the Republic of Poland of 2002 no 141 item 1176 as amended); for Sale Contracts concluded since December, 25th 2014 with Customers being consumers - the provisions of the act on consumer rights of May, 30th 2014 (Journal of Laws of the Republic of Poland of 2014 item 827 as amended) and other mandatory provisions of law.